Your information
Privacy Policy
We collect the minimum we need to serve you, and we never sell your information. Here's the full picture.
(615) 412-2495- Minimum data collected
- Never sold or traded
- Delete on request
Last updated: October 2026
What we collect
Gallatin HVAC Repair Pro collects only the information needed to respond to you and provide service:
- Contact form submissions: your name, phone number, email address, the service you need, and your message.
- Service records: your address and details of work performed, so we can honor warranties and follow up.
- Basic site analytics: anonymous, aggregated data about how visitors use our website (pages viewed, device type). This contains no personally identifying information.
How we use it
Your information is used to respond to your requests, schedule and perform service, send appointment reminders, and maintain service records. We do not use your information for unrelated marketing, and we do not share it with third parties for their marketing.
What we never do
- We never sell, rent, or trade your personal information.
- We never share your details with lead brokers or data resellers.
- We never send marketing texts or emails you didn't ask for.
Who sees your information
Your details are visible to our office staff and technicians as needed to serve you, and to the essential service providers that keep our business running (for example, our scheduling and payment tools). Those providers are bound to use it only for that purpose.
Your choices
You can ask us at any time to correct or delete your personal information. Call (615) 412-2495 or use our contact form. We'll remove your details from our active records, keeping only what the law requires for business and tax records.
Questions
If you have questions about this policy, call us at (615) 412-2495. We'd rather answer directly than hide behind legalese.
Common questions
Privacy questions
Your name, phone number, email, and message are used only to respond to your service request and schedule your visit. We do not use form submissions for unrelated marketing, and we do not share them with third parties for marketing purposes.
No. We never sell, rent, or trade your personal information to anyone. Your details stay with Gallatin HVAC Repair Pro and the service providers we need to complete your request.
Yes. Call (615) 412-2495 or use our contact form and ask us to delete your personal information. We will remove it from our active records, keeping only what the law requires us to retain for business records.
Questions about your privacy?
Call us. We answer directly.
(615) 412-2495 Call Gallatin HVAC Repair Pro